CRMpartners is a strategic and management consulting company that accompanies companies in Digital Transformation projects with the aim of improving the management of its customers, making processes more efficient, optimizing internal collaboration and increase your business.
CRMpartners is active on the market as a main player in providing advice and training on the most modern and effective strategies of: Sales force Automation; Marketing Automation; Customer Care; Knowledge Management; Customer Relationship Management (CRM). Founded in 2004 as a network of consultants, it is now present in Southern Europe, with headquarters in Rome, Milan and recently also in Spain. CRMpartners is the only Premium Partner for Italy of Zoho and exclusive Partner Freshworks, Fluida and Chargebee.
In the last years it has obtained the certification of Italian B Corp and since 2021 it has become a Benefit Company.
CRMpartners identifies the most suitable solutions to grow businesses, thanks to a detailed analysis of the individual business models and the elaboration of an intervention plan aimed at improving those operating processes that have greater repercussions in terms of turnover. Thanks to its CRM consultants and constant monitoring along the implementation phase of the suggested solution, the new operating models can be structured and implemented, making the management of business more agile and innovative.
The mission of CRMpartners, in fact, is not only to automate the processes but above all to accompany the companies in their path of digitalization, always placing at the center the interest of the customer.
“For the relaunch of the Country system it is essential to invest in innovation. At CRMpartners we have always believed that increasing people’s knowledge is the starting point for solid career paths as well as for maintaining companies’ competitive advantage.
That’s why we are pleased with this partnership with Rome Business School, certain of being able to confer our many years of experience as a consulting company in the digital transformation of business processes through testimonials, Lectures and case histories that will add value to students’ wealth of skills and to alumni of RBS” – says Armando De Lucia, CEO of CRMpartners.
“The collaboration with CRMpartners is the beginning of many activities that will involve the two realities, one company and one managerial training, with the aim of bringing skills from the educational point of view and with placement opportunities, for all our students, but also innovation and renewal from the professional point of view. The Rome Business School wants to be the reference point for companies in the world today, with which to cooperate to train managers of the future”. States Antonio Ragusa, Dean of the Rome Business School.
