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International Master Online in Tourism and Hospitality Management 


The Online Master in Tourism and Hospitality offers key managerial competences with an overview of fundamental principles and tools required to become a global leader. During the program you will be able to specialize in areas such as; communication and sales techniques, global tourism and experiential journeys, alongside advanced hospitality and leadership development.

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Formula International
Method Online
Language English
Start Date October 2024
Enrollment 84%
Available seats 7
Scholarship valid until December 20th
30% UP TO

International Master Online in Tourism and Hospitality Management Overview 

Gain knowledge to create tourist adventures that incorporates local cultures, environments, and flavors using methods which aim to increase understanding via the pleasure of the senses.

The master firstly looks into the fundamentals of management before given you the opportunity to specialize in areas such as, global tourism systems, customer service, hospitality, and digital communication.

Learning Outcomes

  1. Identify fundamental concepts, theories and best practices in the tourism and hospitality industry, in areas such as hospitality management, event planning, marketing strategies, and cultural tourism.​
  2. Elaborate problem-solving strategies for real-world situations, in areas such as guest relations, event coordination, hotel operations, and destination marketing.
  3. Evaluate market trends, consumer behavior, and business opportunities in the tourism and hospitality sector, with a focus on sustainable and responsible development.
  4. Apply communication skills, both verbal and written, to effectively convey ideas, persuade stakeholders, and deliver exceptional customer service.
  5. Demonstrate independence and collaboration in the work environment, exhibiting professionalism, accountability, and effective teamwork.

Shape your professional path through 4 pillars:

Real link with companies

An international network of companies’ partners to help young and senior professional in building their careers and RBS to create the better learning experience possible, thanks to Business Practice LAB, Company visits, in class exercises and exclusive lecturers.

Internationality

Rome Business School is proudly the most international business school in Italy, being able to immerse our students in a stimulating environment, thanks to our international faculty, our exclusive Bootcamps in Silicon Valley, Barcelona, Paris, Rome and Tuscany and mixed ethnicity in our classes.

Professional Impact

Our higher purpose is to build managers and leaders. For this reason, we’ve built our Masters around our student’s professional and personal growth, providing different service and experiences, just like our Career Service, multiple company meetings, Company Shadowing, Individual Coaching sessions and a soft skills program.

Higher Purpose

Following our motto, Better Managers for a Better World, an entire section of our Masters is fully dedicated to higher purpose in business, Corporate Social Responsibility and creation of a sustainable approach and mindset to business

Why choose our International Online in Tourism and Hospitality Management?

Practice Lab with Bvlgari Hotel

Meet Managers, do a hands-on class and get on a task:

  1. Learn how to conduct a site inspection at a luxury hotel and master the art of deluxe hotel lifestyle photography.
  2. Conduct a 5-star hotel evaluation and ranking analysis.
  3. Develop a tourism package.
  4. Develop a digital strategy to promote a specific tourist experience.

Preparation for the CHIA - Certified Hotel Industry Analytics​

Equip yourself with the skills necessary to acquire CHIA certification, which is highly regarded in the hospitality industry for demonstrating proficiency in data analytics. This certification will enable you to excel in the interpretation and use of data analytics, enhancing your career opportunities and credibility within the field.

Experience Italy

  1. One week International Bootcamp on Tourism, Food and Wine in Tuscany. Immerse yourself into gastronomic luxury tour in Florence and Volognano. Explore the culture of wine and gastronomy in Italy, and visit the following wineries: Sting farmil Palagio, Borro's winery, Salcheto​.
  2. Participate in Tourism and Hospitality Fairs - Made in Italy: Tutto Food, Agrifood, Taste, Vinitaly, Festival del Giornalismo Alimentare Torino, Florence Cocktail Week, Host Milano, Guida Michelin 2023, and many more.

Career Impact

98% placement rate, with over 70% of students finding a new job within six months of completing the Master's degree. Ex alumni now work in companies such as Rocco Forte Hotels, Marriott Hotels and Travel Hub.

Flexibility

Dive into an online learning experience that combines flexibility, innovation, and rigorous academic standards. Rome Business School's online managerial courses are proudly certified by the prestigious EOCCS (Online Course Certification System) of EFMD, placing us among the only two business schools in Italy to achieve this esteemed recognition.​

Among our Partners:

rome business school partner armani hotel logo rome business school partner soho house logo rome business school partner qatar airways logo rome business school partner volognano logo rome business school partner expedia logo rome business school partner hilton logo rome business school partner unido logo rome business school partner bulgari logo

Program: International Master Online in Tourism and Hospitality Management 

They will stand out as innovative and responsible leaders, with growth mindset, fully ready to make an impact in the world and achieve a career milestone. 

The Master gives a great exposure to companies and industry professionals. Students will participate in Tourism and Hospitality fairs – Made in Italy:  Tutto Food,  Sol&Agrifood, Taste, Vinitaly, Festival del Giornalismo Alimentare Torino, Florence Cocktail Week, Host Milano, Guida Michelin 2023, BTO – Buy Tourism Online, TTG Travel Experience Fiera Rimini, Terra Madre Salone del Gusto Torino, Mac Frut Rimini, and many others.

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Develop core managerial skills & innovative perspective in the tourism and Hospitality management

During the first module of the International Master in Tourism and Hospitality Management, students will learn how to:

  • Managerial Economics
    This module aims to prepare students by providing them with the essentials of entrepreneurship and business planning.
  • Entrepreneurship and Business Planning
    With this module, the managerial skills required to understand a Business Plan and its structure will be developed.
  • Business Strategy
    Through this module, students will know how to understand the long-term direction and strategy of a company, and will be able to identify the strategic business units of organizations.
  • Accounting & Budgeting
    This module is aimed at students understanding the importance of financial management and control principles, with key indicators such as ROI, EBIT, GAAP.
  • Project & Operations Management
    With this module, students will be able to manage projects, examine data and information, and have a diagnostic approach in solving problems.
  • Marketing: Traditional and Digital
    Students will learn the application of marketing principles in organizational decision making.
  • Human Resource Management
    This subject area focuses on strategic human resource issues such as workforce acquisition, development, motivation and retention.
  • Data Analytics ​for Managers
    This course is designed to equip students with the basic knowledge needed to analyze and interpret large sets of data, to make effective business decisions and strategies.
Create impactful marketing, Digital Communicatoin & Sales of touristic offerings

During the second module of the International Master in Tourism and Hospitality Management, students will learn how to:

1) Understanding Tourism: It’s Origins, Systems & Growth:​

  • The Tourism System: Organization and Environmental factors​
  • Economics principles in Tourism Industry​
  • The Evolution of Tourism and Its Impact​
  • Historical Perspectives on Tourism Development ​

2) Digital Tourism, Communication & Advanced Sales Techniques: ​

  • Digital Travel Design & Online Commercialization Strategies​
  • Effective Customer Care and Public Relations in the Digital Age​
  • Advanced Sales Techniques, Tools, and Strategies for Selling Travel​
  • Performance Measurement and Business Analytics for Tourism Management​

3) Global Tourism and Experiential Journeys:​

  • Methodologies for Creating Experiential Journeys​
  • Exploring Global Tourism Systems (Food & Wine, Arts & Culture, Fashion Tourism, Luxury Tourism, Dark Tourism, Romantic Tourism, Sports Tourism, Global Green & Sustainable Tourism)​
  • Destination Management: Strategies and Best Practices​
  • Entrepreneurship and Start-ups in the Tourism Industry​

4) Advanced Hospitality Management and Leadership Development:​

  • Hotel and Hospitality Management Strategies​
  • Site Inspection and Evaluation Techniques​
  • Franchising in Hospitality Management: Opportunities and Challenges​
  • Hotel Mergers & Acquisitions: Strategies and Integration Processes
Develop effective & sustainable performance in the global tourism and its system

During the third module of the International Master in Tourism and Hospitality Management, students will learn how to:

5) Emerging Trends: Technology, CSR, and Legal Aspects​:

  • Tourism Regulations and Legislative Frameworks​
  • Advanced IT Solutions: Booking systems and Emerging technologies​
  • Better Managers for a Better World: Corporate Social Responsibility in Tourism​
  • Data Analysis in Hospitality and Tourism Research ​
  • Business Ethics and CSR​

6) Innovation in Tourism and Sustainable Practices: ​

  • Smart Cities and Urban Planning: Creating Sustainable and Innovative Tourism Destinations​
  • Exploring New Trends and Disruptions in the Hospitality Industry ​
  • Customer experience, service excellence, and Personalization in the Digital age​
  • SustainableTourism Practices: Environmental Stewardship and Social Responsibility
Why Electives?

The goal of Rome Business School is to develop future managers, entrepreneurs, and professionals who are ready to capitalize on the benefits of digitalization, go global, and have a positive impact on society.

Electives are ideal tools for students to improve their employability by focusing on high-demand skills. ​

  • Electives assist students in carving out a niche for themselves and becoming more competitive.
  • Electives expose students to courses they might not have encountered otherwise.
  • Electives provide a one-of-a-kind curriculum that fosters life and career skills. ​
  • Elective courses are organized in 5 main areas of interest:
  1. ​Innovation & Growth
  2. Tech & Digitalization
  3. Industry Business Excellence
  4. International Business
  5. Global Electives with RBS School partners
Practice Lab | In partnership with Bulgari Hotel

Rome Business School Practice Lab is the place where theoretical concepts are put in practice and participants learn through experience. The Lab is run by Bulgari Hotel managers who will examine different specialist knowledge, work on exercises and network, while sharing their experience and expertise with the students. This Lab is entirely run by Bulgari Hotel managers with whom you will create strategy to guide customer’s through the customer’s journey of Bulgari Hotel.

Capstone Project

At the end of your educational experience, you will have the chance to prove your abilities by tackling a real business challenge. Use your talent to identify opportunities and create a truly innovative strategy.

Tackle a real company challenge. You can choose to be part of a small team and design a Marketing plan for a new business or develop a strategy to increase online sales or create a loyalty offering for different generation.

You will be given two case studies from two real companies that will allow you to test your knowledge learnt during the master’s course.

Rome Business School International Bootcamps experiences

rome business school international bootcamp world map

There’s the opportunity to experience an intensive and fully immersive business experience during a week, facing challenges, dealing with managers, students and lecturers, and creating your own project that will be presented at the end of the Bootcamp Experience.

Change your life forever: discover where the World Technology was born and grown. From microprocessors to computers, from browser to social media, from sharing economy to crypto currencies.

RBS_LOGHI

The challenge is how to combine creation and management in a luxury house as in all types of companies.

Sup de Luxe welcomes every year more than 500 students from all over the world. Since its creation, the school has enjoyed an undeniable success with its network of 3.500 graduates.

Develop a completely new business idea through the Google Ventures Methodology: The Design Sprint. How innovation and entrepreneurship are leading the change of the global market.

The aim is to mix together contents and network to become leaders in the strategy of your current or future company.

Experience Italy through a native person’s perspective by a cultural exploration and understanding of not only the process of winemaking, but mostly the convivial importance of food and wine.

Don’t miss the opportunity to learn how to do business, generate growth as a socially responsible leader and discover the giant of Africa.

Discover and develop unique opportunities to grow in a dynamic environment with a traditional yet modern approach to business.

Participating in a Bootcamp in London is an extraordinary experience that combines intensive and immersive learning in a urban environment rich in opportunities. The city itself is a melting pot of cultures and innovation, offering a vast network of professionals and leading companies. A Bootcamp in London allows you to gain cutting-edge skills in a cosmopolitan and stimulating atmosphere, preparing you for global work challenges and creating valuable connections for your professional future.

A Bootcamp in China is an extraordinary adventure that immerses you in a country rich in history, culture, and innovation. This intensive journey allows you to acquire top-notch skills, discover new professional perspectives, and create global connections in a setting where the ancient and the modern blend in a unique harmony. Participating in a Bootcamp in China is an extraordinary opportunity for personal and professional growth that will open up new horizons for you.

Your Mentors

An International Leading Team | CAB

The Corporate Advisory Board embodies the spirit of collaboration between the academic world and the real management sphere by becoming one of the key players in the Quality Assurance Process, the process of continuous improvement of the Rome Business School’s range of Management Training programs.

Composed of 103 Leaders, Managers and Professionals from key areas of National and International Businesses, through the Corporate Advisory Board, Rome Business School activates a process of continuously updating its training programs, relying on numerous business interactions and inputs provided by the members of the committee in the annual meetings and discussions with the school.

103 Members
14 CEO and General Management
29 Marketing and Sales Communication

Faculty

Rome Business School’s International Master Online in Tourism and Hospitality Management are held by highly selected international university professors, trainers and business managers, drawn from a variety of operational and professional fields, from merchandiser to lawyer, from entrepreneurship to coach and speaker.  The teaching approach is aimed at the acquisition of know-how, skills currently required by the market

Program Director

Camilla Carrega Bartolini

Graduated at the University of Florence in Viticulture Enology, Camilla Carrega Bartolini has been Wine instructor, Wine Department Chair and Academic Coordinator of Food and Wine Studies at Apicius International school of hospitality in Florence.

She traveled multiple times to the USA to promote the Italian lifestyle trough food and wine, collaborating with the James Beard foundation in NY, and several American Universities. Camilla has been Academic Programs Coordinator at GamberoRossoin Rome. She is an undisputed leader in the world of Italian Food, Wine and Lifestyle. 

She is also a Mentor for Startupbootcamp FoodTech which is the leading accelerator of startups, supporting and scaling companies. There she mentors everything related to food and wine management, business model, international education.​

Today Camilla is Property Owner Chief Operating Officer at Volognano, and a free consultant in branding and communication strategy for Food Beverage companies.

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Davide Scarparo​ RBS Professor

Former Partnership Manager at Expedia Group. Many years of experience gained in the field of tourism and sport events. After many years' experiences in luxury hotels, such as Forte Village, he oversaw the project 'incoming' for the Internazionali BNL d’Italia, the most important tennis tournament in Italy. He’s currently Business Developer at Pezzilli & Company, and runs his own business in the agri- food sector.

Ilaria Legato​
Ilaria Legato​ Food and Hospitality - Brand Identity and Communication Designer

Brand Identity and Communication Designer for Food and Hospitality. Author of Creative Restaurant Branding® a Methodology book published by HOEPLI. She currently works as consultant for Communication Design (Hotellerie, Restaurant and Catering)

SALVATORE BALLONE 2
Salvatore Ballone Business Development Manager Italy

Business Development Manager presso Expedia Group Media Solutions. Con un Master in Tourism Management presso la 24ORE Business School, Ballone ha maturato 10 anni di esperienza nel settore del Management, prima come Market Manager e poi nel campo del Business Development per TravelAds e Media Solutions.

Alessandro Fiorentino ​
Alessandro Fiorentino ​ MODE Consulting Srl - Partner

Former Member of the Board of Directors at Grand Hotel Excelsior Vittoria, he is currently Senior Partner at MODE Consulting Srl, a consulting company specialized in transport and tourism industries. Senior professional with 30 years of professional experience. Has worked in large organizations (Deloitte, Trenitalia Italian railways) and small start-up businesses. Skilled in strategic planning, service marketing, organizational design and capacity building with direct experience in hospitality, tourism, travel, railway operations, asset management, corporate governance. Lecturer at different educational institutions. Geographical areas of work experience: Italy and West Europe, Africa, Asia.

Massimo Coppetti 2
Massimo Coppetti Wine Educator & Hospitality Consultant

Wine Educator & Hospitality Consultant for traditional and sustainable catering. He has 10+ years of experience in the world of catering as Founder, Owner and Manager of various restaurants (Ristorante Sabatini, Trattoria Cavolo Nero, Ristorante Dolce Vita, etc.). Since 2004 he is a faculty member of FUA Apicius Apicius International School of Hospitality is the first International School of Hospitality in Italy,in Florence.

Caprasecca_professor
Sara Caprasecca Marketing Consultant

She worked in the world of international logistics between 2008 and 2015 as an Operation Manager, then in tourism, in luxury fashion as a Product Developer and then dedicated herself to Digital Marketing in many industries. Graduated in Humanities and Massmedia Communication, she is specialized in Digital Communication and Strategies, holds a Master in Digital Transformation for SMEs and a Master in Blockchain Management. She is currently studying Cognitive Science of Language and Action with a focus on data ethics.

Danilo Di Pasquale 2
Danilo Di Pasquale Owner of the Company Suite24 - Hotel Business Development

With a Master's Degree in Hospitality Administration & Management at Cornell University, he is now Owner of the Company Suite24, a consulting company dealing with Hotel Business Development and Management. He is also Cluster Operations Director at Bianconi Ospitalità, a hotel and restaurant group in Norcia from 2 centuries, Furthermore, he has over 20 years of experience in the managerial sector working in various hotels.

Edoardo Silquini
Edoardo Silquini Marketing & Communication Manager at Assessorato al Turismo Regione Lazio

With 10+ years of experience in marketing, communication and external relations in the leisure & entertainment sector (tourism, theme parks and music), he is currentlly Marketing & Communication Manager at Assessorato al Turismo Regione Lazio. He was also Marketing & Communication Manager at Zoomarine.

Career and Entrepreneurship Services

Throughout your International Master in Fashion Managementyou will be accompanied and supported by our Career Services team. With over 10 years’ experience in education, we help young talents and managers to build their future, guiding them along the path that best suits their capabilities, desires and professional goals.  

To give our students the best support in achieving their professional objectives, we’ve structured our Career Service into two core areas: 

The master is particularly suitable for those who want to pursue a career in the following roles:

  • Hotel Manager
  • Resort Manager
  • Food Service Director
  • Hotel Sales Director
  • Airline Manager
  • Guest Relations Manager
  • Catering Manager
  • Events Manager
  • Spa Manager
  • Tourism Marketing Manager

The salary of our students after the completion of our International Master in Tourism and Hospitality Management  increased by an average of 15,7%

The Flexon Learning Methodology

Adhering to the highest standards of teaching methodology provided by EFMD, the Master is taught through interactive lectures, case study analyses, exercises, discussions, teamwork exercises, video conferences, business analysis and sessions of student presentations. Students are encouraged to read and engage in discussions and debates. The teaching methodology is based on learning by doing, with lecturers implementing a student-centered approach, getting students involved and providing activities that allow students to apply the knowledge acquired. The Online Methodology consists of live, interactive lectures, led and facilitated by professors. The programs are self-paced, as students take pre-master courses at their own speed and using self-assessment exercises. This practical, applicable methodology consists of synchronous and asynchronous activities.

Students are free to learn at their own pace and define personal learning paths based on their individual needs and interests, as well as the content provided, taking into account the deadlines for learning, evaluation and assessments. The self-paced methodology is applied on the pre-master courses, which are based on pre-recorded interactive sessions led by the lecturer professor, with a PPT presentation, exercises and self-assessment for each course. Students study the material at their own pace and do a self-assessment exercise to track their progress.

The online learning methodology is fully professor-led and facilitated live in real time. Every lecture is created and delivered by a lecturer using our online platform Blackboard. The communication tools used by the lecturers include discussion forums, chats, emails, breakout sessions, whiteboards, and audio and video sharing to communicate and work together. As a final step, sessions usually include an exercise or assessment to measure the learning.

The online methodology in every class is live and interactive. Teaching methods and techniques are used creatively to develop an engaging and motivating learning experience. There is frequent interaction with the student interaction to foster and maintain engagement and promote learning.

The online learning methodology is practical, with all the class activities and online learning methods, e-content and materials used also being put into practice in the different assessments (self-assessments, tests and practical assignments), capstone project and class activities.

The online methodology is structured as a combination of synchronous or real-time activities (such as online platform chats, breakout rooms/sessions, virtual pooling, virtual whiteboard, etc.) and asynchronous or on-demand activities, which students can do whenever suits them best in terms of their preferences and other commitments (such as emails, discussion forum platforms, online platform meetings, recorded lectures via links, virtual coffee and conversation sessions, etc.).

Our Flexon Learning Methodology Based on Planeta Formacion y Universidades online model of learning

FACULTY CENTERED | Module Starts

Learning guided by the professor

  • The Professor encourage students to reflect on the content
  • Guides and interacts with students to learn and master content through interaction and debates
  • Helps students continuously practice and revise how they perform through assessment form

At the beginning of every module students will be introduced to the course, learn trough digital pills, Weekly Wraps ups and live course lectures.

TEAM CENTERED | Working with your colleagues

Learning through collaborative learning

  • Collaborative learning is the educational approach of the model, using groups to enhance learning through working together.
  • Groups of at least two or more learners work together to solve problems, complete tasks, or learn new concepts.
  • The group learning helps students develop their higher-level thinking, oral communication, self-management and leadership skills.

Divided in teams, students will work together to a Case Study, trough synchronous and asynchronous activities, Class Forum and Lice Classes

FACULTY CENTERED | Module Ends

Learning guided by the professor

The Professor:

  • Creates assessment to measure students learning
  • Provides students with resources and materials for learning
  • Clarifies doubts
  • Evaluates the assessments and gives direct feedback

At the end of every module students will be guided by the professor thanks to Q&A Sessions with the professor and will present their assessment, based on the activity provided by the professor

Admission process

Rome Business School works hard to maintain the highest standard of quality in the programs we offer. That is why, in order to ensure the eligibility of the candidates, all applicants must undergo and successfully pass a selection process structured as follows:

1
Evaluation of credentials
2
Application Confirmation
3
Selection Interview
4
Admission
Enrollment

The goal of the admissions process is to confirm the candidate’s qualification to enrol in the International Master Online in Tourism and Hospitality Management. The candidate’s academic background, prior experiences in the Master’s programme topics, and motivation will all be taken into consideration when evaluating them. The application will be reviewed by the academic committee of the Rome Business School after it has been submitted. It is crucial to deliver all necessary documentation in order to guarantee the suitability of the application.

International Master Online in Tourism and Hospitality Management:

Financial Aid and Scholarships

Payment

Payment of the participation fee of € 6,900 can be made in the following ways:

  • Installments from moments of enrollment (earlier enrollment for more installments)
  • Full Payment with an additional discount of -10%

Scholarships

Based on their personal profile, experience and proven motivation, the candidate may be awarded a scholarship to partially cover the participation fee. In fact, Rome Business School offers the most deserving candidates the opportunity to benefit from 7 different types of scholarships. These partial economic hedges can consist of 6 months of interest-free financing.

  1. Early Enrollment Incentive
  2. Lifelong Learning Scholarship
  3. Academic Excellence Scholarship
  4. Executive Women Scholarship
  5. Entrepreneurial Grant
  6. Better Managers for a Better World Scholarship
  7. Student Loan Assistance Grant

Competition for scholarships increases as the starting date approaches and funds are limited, so it is advisable to apply as soon as possible.

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  • Rome Business School s.r.l. will process your personal information to contact you and to inform you about the program of your choice for the upcoming two terms. You may exercise the rights of access, deletion, rectification, opposition, limitation and portability, by post to Rome Business School, Via Giuseppe Montanelli, 5 Rome, or by email to [email protected]. Likewise, if the interested party considers it appropriate, they can lodge a claim to the Italian Data Protection Agency. Moreover, you can contact our Data Protection Manager by email to [email protected] or by post to Via Giuseppe Montanelli 5, 00195, Rome at Data Protection Manager of Rome Business School.

Student Testimonials

entrepreneurship master student profile
Ching M.C.​ - USA​ The Casa Club – Co Founder​
The Entrepreneurship track also extended beyond the 6 months of coursework that the Master provided, which allowed me to stay connected with the school and my peers beyond the classroom. Together with my RBS4E startup partner, Nicolò D’Elia, we even managed to launch (and still running) a money-making business through meeting in the program! The other things I loved about the RBS experience were the Bootcamp and the Business Practice Lab with Soho House.
master in hospitality student profile
Ecem B. E.​ - Turkey​ Lungarno Collection – Front Office
RBS encourages us to participate in an international environment as part of their vision, and I have shared that kind of vision since high school. Choosing RBS means coming in touch with new perspectives and building strong ties that overcome distances. I love meeting people from all over the world and expanding my network through different events. Since it is located in the eternal city, I have had great opportunities to succeed in my career path while I learnt the Italian language and culture. In the meantime, it also gave me a chance to improve my analytical skills.
master in toursim student profile
Andres S.​ - Colombia​ Bulgari Hotels – Guest Services​
Being an international business school, RBS permits its students to create a robust network of contacts and friends from all around the world; which allows us to enrich ourselves by interacting with different cultures, languages and even disciplines. I truly think that people are the most important and engaging part of any academical and professional experience.

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