Courses in Customer Experience Management

All our short courses are available On Campus, Online or In-house in full-time or part-time mode.

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Corporate education

English Online-On Campus Always accessible 37 years old on average

Course in Digital Customer Service Management

Increase customer loyalty and advocacy
Gain customer productivity from customer service staff
Take advantage of digital channels to lower the average cost per interaction

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Enrollment .

Corporate education

English Online - On Campus May 2023 35 years old on average

Course in Customer Experience

Recognise the dynamics of customer experience
Learn the principles of customer experience design
Acquire the key factors of a customer experience plan

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Please fill the form and we'll contact you by telephone with more information about the Master of your choice

Select a Master*
Learning Option*
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Name*
First name Last name
- Age*
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  - Male
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Country**
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Rome Business School s.r.l. will process your personal information to contact you and to inform you about the program of your choice for the upcoming two terms. Afterwards, your data will be deleted. You may exercise the rights of access, deletion, rectification, opposition, limitation and portability, by post to Rome Business School, Via degli Scialoja 18, 00196 Roma, or by email to [email protected]. Likewise, if the interested party considers it appropriate, they can lodge a claim to the Italian Data Protection Agency. Moreover, you can contact our Data Protection Manager by email to [email protected] or by post to Rome Business School, At.: Data Protection Manager, Via Giuseppe Montanelli 5, 00195, Rome.

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The Rome Business School offers the chance to train your employees through a wide range of courses that can be tailor-made and created according to your company's specific needs, adapting contents, delivery modes and duration.