Courses in Customer Experience Management

All our short courses are available On Campus, Online or In-house in full-time or part-time mode.

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+57 trained companies

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Corporate education

English Online-On Campus Always accessible 37 years old on average

Course in Digital Customer Service Management

Increase customer loyalty and advocacy
Gain customer productivity from customer service staff
Take advantage of digital channels to lower the average cost per interaction

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Enrollment .

industry management students attending a master course

Corporate education

English Online - On Campus May 2023 35 years old on average

Course in Customer Experience

Recognise the dynamics of customer experience
Learn the principles of customer experience design
Acquire the key factors of a customer experience plan

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Please fill the form and we'll contact you by telephone with more information about the Master of your choice

Select a Master*
Learning Option*
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First name Last name
- Age*
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Country**
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Rome Business School S.r.l. (“RBS”), in its quality of data controller, will process your personal data in accordance with your request, in order to contact you and to inform you about the program of your choice for the upcoming two terms. Afterwards, your data will be deleted. You may exercise the rights of access, deletion, rectification, opposition, limitation and portability, by post to Rome Business School, Via Giuseppe Montanelli 5, 00195, Rome, or by email to [email protected]. We also inform you that you may lodge a complaint at any time with the Italian Data Protection Authority. For more information, please refer to the Privacy Policy.

Discover our proposal for your employees

The Rome Business School offers the chance to train your employees through a wide range of courses that can be tailor-made and created according to your company's specific needs, adapting contents, delivery modes and duration.